Screenshot by Gamepur
Many Lost Ark gamers logged in to search out their accounts banned over the previous week, for causes unbeknownst to them. As the confused gamers regarded into the matter even additional, a standard thread appeared to hyperlink all of the bans of this latest ban wave collectively: Commerce Lock.
According to gamers on this thread (lots of that are offering buy histories for his or her Steam accounts), gamers have been banned for claiming Founder’s Pack rewards, after which refunding the Founder’s Pack proper after. Players are sounding off within the official Lost Ark boards, with many customers involved about banned accounts.
A typical incidence right here is gamers who buy a decrease tier of the Founder’s Pack find yourself buying the Platinum Founder’s Pack as an alternative. Concurrently, these gamers additionally resolve to refund the cheaper tier they purchased in flip.
Here’s an instance of a consumer’s transaction historical past:
Players have additionally been receiving this message from Amazon Games Support:
Users are claiming these responses appear to be bot replies coming from Amazon Games Support, however based on discussion board moderator Jormungandrh, these are comprised of Amazon Games Support’s attraction workforce.
“I’m sorry to hear about this situation but those aren’t bot responses, those responses are from our appeal team and if they upheld the original ban it’s because an investigation was made and it was deemed correct.”
Lost Ark Community Manager Roxx has additionally said that inside groups have been notified and that the difficulty will get “appropriately addressed.”