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The Last of Us Part 1 Firefly Editions arriving broken, Sony not providing replacements

Image through Playstation

Complaints of consumers receiving fully damaged and improperly packaged copies of The Last of Us Part 1 Firefly Editions have begun surfacing on-line. These prospects took to Twitter to elucidate their frustrations relating to the packaging and supply of the Firefly Edition. Images had been hooked up to their Tweets that showcased the damage and tear on the packages which broken the field inside.

One buyer who ordered the Firefly Edition mentioned that the envelope was too small with out safety which resulted in it getting caught to the field. They then proceeded to indicate a number of pictures of how the packaging affected the field.

While neither Naughty Dog nor Sony have responded to those complaints publicly, one buyer managed to get a response from PlayStation Support. They had been advised that there can be no replacements for the Firefly Edition, and to compensate for the injury they had been supplied a 20% voucher on a future game order, in addition to an choice for a refund.

UPDATE: After practically 45 minutes and two separate chats with help, there isn’t a choice for alternative. I’ve been supplied a 20% voucher on a future game order. And I can return this if I need. 🙃

— Ains (@Porshapwr) September 2, 2022

The Last of Us Part 1 Firefly Edition is priced at $100 within the PlayStation Store and is already bought out. This version contains the bottom game, a restricted version Steelbook show case, and The Last of Us: American Dreams Comics #1 – #4 with new cowl artwork. Customers who buy the Firefly Edition will even obtain early in-game unlocks, together with elevated crafting and therapeutic velocity expertise, 9mm reload velocity improve, weapon skins, and extra.

The Last of Us Part 1 remake is out there now on PlayStation 5, with a PC port introduced for the long run. In our fingers on-impression of the game, we mentioned, ”The core of The Last of Us is preserved on this remake, with refinements taking the primary draft created years in the past leading to a remaining piece well worth the steep $70 price ticket.”

Related: The Last of Us Part I will get fiery 4K comparability movies to the unique game