Bungie just lately received almost $500,000 in damages from a Future 2 participant who subjected considered one of its neighborhood managers to repeated racist harassment and threats. The victory was hailed by builders at Bungie and past as a major step ahead within the effort to eradicate abuse from “followers”: Kathryn Tewson, a paralegal who labored on the case, stated the ruling in favor of Bungie “has created a path for these with the assets to establish stochastic terrorists and hold them accountable” in court docket.

That could be so, however it doesn’t suggest that the issue goes away anytime quickly—actually, Bungie just lately stated within the Future subreddit that builders, together with some who aren’t neighborhood managers, are nonetheless being harassed “simply because they work at Bungie.”

The assertion got here in response to a submit that requested Bungie to make extra use of the Future 2 Group social media account the studio established in January “to assist us move away from utilizing neighborhood managers’ private accounts.” Bungie stated on the time that the aim was to “keep away from the necessity to observe and tag a number of CMs,” however there was no overlooking the very fact the change got here simply months after former neighborhood supervisor dmg04 stated on Reddit that CMs had “decreased communications” with followers due to the persistent, critical abuse they have been going through.

“I am not saying you need to expose your staff to individuals who would possibly truly hurt them,” redditor Cruggles 30 wrote in his request for extra exercise from the studio. “As somebody who has been threatened (and truly virtually attacked) on the office, I fully perceive where you guys are coming from.

“That stated, it might be helpful for everybody if you happen to used the account greater than you at present do, whether or not it is truly a response to particular suggestions tweets/posts now and again or responses that specify why sure issues are unfeasible (so you possibly can obtain much less suggestions you could’t do something with) or no matter… I simply assume it might be higher for everybody.”

Bungie made it clear that is not going to occur anytime quickly, nevertheless. “Sadly, devs who aren’t even CMs are nonetheless being harassed simply because they work at Bungie, so utilizing the CM account on Reddit will put an even bigger goal on the entire CM’s backs,” the participant assist staff wrote in response.

“I fully perceive the need to return to how we used to reply on a regular basis right here, however that point has handed. Till everybody can really feel secure once more, I wouldn’t count on to see many responses from us right here for the foreseeable future.”

Bungie reassured followers that it’s nonetheless “listening” to their suggestions, and although it will probably’t all the time act on it, “we do share it with stakeholders each single week.” It additionally really helpful that followers with points or questions take them to Bungie’s personal assist boards, where “you could discover us responding extra.”

As if for example the intransigence confronted by builders, one redditor (whose remark has since been eliminated by moderators, however not earlier than being observed by GamesRadar) stated that harassment is “simply a part of life,” even when it is not deserved, and that “basing your PR technique on the actions of 0.1% worst actors is unusual to me.”

“We don’t settle for that being harassed is ‘simply a part of life’,” Bungie replied. “This sort of mindset is unhealthy, and we aren’t going to place ourselves at risk for a online game, a lot much less Reddit.”

The remark echoes a sentiment expressed by Bungie basic counsel Don McGowan, who stated in 2022 that “dangerous actors” are sometimes tolerated as a result of the folks with the facility to do one thing about them merely select to not. “We disagree,” he stated. “In our view, eradicating harassment and abuse from our neighborhood is just not solely the suitable factor to do, it is usually good enterprise.”

It is much less good for Future followers who’d wish to have extra contact with the individuals who make the game they love, however so long as avid gamers insist on hurtling racism, threats, and different abuse on the individuals who make the video games they supposedly like to play, it is a scenario that is not more likely to change.