Image through Mediatonic
We’ve all had impulse purchases, each in actual life and in video video games, that we remorse, however in these situations you’ll be able to solely blame your self. That’s not the actually the case for the time being with Fall Guys gamers, who’re discovering themselves being charged for beauty objects that they didn’t even need to start with.
Multiple gamers have reported that when making an attempt to preview an merchandise within the in-game retailer, they’d unintentionally purchase the merchandise as a substitute.
It’s not a uncommon incidence both. As noticed by VGC, over 100 gamers have shared their grievances, with their complaints compiled in a single Reddit thread courtesy of hold_my_cocoa, who needs to unfold consciousness and warn unsuspecting gamers.
This is clearly being attributable to a bug of some sort, so these affected have contacted developer Mediatonic asking for potential refunds. Fall Guys has no coverage for refunds and, sadly, it’s one Mediatonic appears intent on upholding whatever the circumstances.
In an electronic mail shared by one of many affected gamers, Reddit consumer ChunkyPeat, Fall Guys Player Support even denies that there’s any situation with the in-game retailer, primarily insisting that any purchases made will not be unintentional.
“You have stated that this is a “bugged purchase” and a “known issue”. Neither of this stuff is the case. The buy was made by you, not a bug. Whether it was intentional or not, that is nonetheless the case. This is just not a “known issue” as a result of it isn’t a problem. Items can’t be purchased robotically by the system, they at all times require enter from the participant. Again, whether or not unintentional or not, you made this enter and bought the merchandise,” reads the e-mail.
Unsurprisingly, the response hasn’t gone down nicely with others, with just a few calling it unprofessional and “awful.” Some have shared their very own experiences with the assist staff and say they’ve been equally unhealthy and unhelpful. Others argue that if this isn’t a bug, then it’s a characteristic designed to primarily rob gamers. Either method, nobody is proud of the developer’s stance on the matter.
Legal motion has even been prompt, though it’s too quickly to inform if this can truly go anyplace. If sufficient of the core viewers elevate a fuss over this on social media, Mediatonic and writer Epic Games might be pressured to situation refunds.