AMD confirms defective vapour chambers inflicting 110°C temps on RX 7900 XTX GPUs
On: January 6, 2023
AMD has confirmed that it’s certainly defective vapour chambers inflicting the hotspot overheating points with its new $1,000 Radeon RX 7900 XTX boards.
Chatting with PC World’s Gordon Mah Ung, AMD’s Scott Herkelman defined that the issue solely impacts 7900 XTX boards and “Made by AMD” playing cards solely, somewhat than any AIB-designed merchandise, though these “Made by” playing cards have been offered each on AMD.com and by their board companions.
Herkelman says AMD responded as quickly because it first heard of some playing cards reportedly operating at greater than anticipated temps.
“We instantly sprung into motion,” Herkelman says. “First, is there a security concern? There’s not a security concern. Subsequent, is there a possible efficiency difficulty? And we discovered that for those who hit 110 levels in sure workloads you’d see a small efficiency delta.”
AMD then set about “root inflicting” the difficulty, a course of that Herkelman says took two weeks, explaining that they wished to ensure that they had recognized the right trigger.
“All of it comes all the way down to a small batch of vapour chambers that do not have sufficient water. It is a very small proportion,” he claims.
From right here, AMD says its precedence is ensuring prospects get absolutely functioning alternative playing cards as quickly as potential. “You spent some huge cash for those who purchased this XTX board. We need to repair it for you. Simply name our tech help line for those who purchased it from AMD.com. We have now items which are recognized nearly as good that we are going to ship to you immediately.”
Jacob confirmed our evaluation pattern suffers from the difficulty. You possibly can see the excessive hotspot temp recorded right here below ‘GPU temperature 2’. The decrease than anticipated clock pace can also be proven within the graphs. These outcomes are taken from a 3 lap run of F1 22’s benchmark at Extremely settings and 4K. (Picture credit score: Future)
Which is nice, besides as we reported a couple of days in the past, AMD seemingly dragged its toes when prospects initially bought in touch about hotspot points. Granted, it should be difficult to filter out the same old web squawking from precise, real-world points. However our general sense is that AMD might have been extra responsive earlier. In any case, we’re speaking about individuals who have simply spent $1,000 on a model new GPU.
It is not simply AMD that has suffered points with this new spherical of excessive finish GPUs, after all. Nvidia’s RTX 40 collection has its personal story of melting energy connector woe. It is a somewhat unedifying pattern.
